In the event that you are not happy with your purchase, please let us know immediately via the email or contact form on our homepage. If the goods are returned to us within 30 days, unused and in the original packaging we will offer you the following options -
an exchange, gift voucher or refund.
We recommend that parcels are returned with protective packaging and a tracked postal service so that there is proof of delivery. Until we have received the returned goods, they remain your responsibilty. Purchases that arrive damaged can not be refunded.
Intimate items such as earrings and swimwear cannot be returned or exchanged, unless faulty.
We are a small business so please allow 7 working days for your refund to be processed, via the same method of payment used when the order was originally placed. We do not refund shipping costs.
